Privacy Notice – Lily TCM
Privacy Notice
This notice explains how Lily TCM processes personal data in the clinic and when you visit this website.
Data we process
Depending on your contact and treatment, we process contact details, appointment and billing data, and sensitive health and treatment information.
Purposes
Appointments, treatment and records, communication, billing, legal obligations and secure website operation.
Website
Technical data such as IP address, time, browser and pages visited may be processed in server logs. Necessary cookies may be used for function and security.
Disclosure
Where required, data may be shared with insurers, healthcare professionals, pharmacies, accounting or IT providers, and authorities where legally required.
Communication methods
When contacting us by email, WhatsApp, SMS or other electronic means, data security cannot be fully guaranteed. Although we handle information carefully, electronic communication carries certain risks. By contacting us or sending documents or information through these channels, you consent to their use and accept the associated risk of possible disclosure.
Retention and security
Data is retained as long as required for these purposes and legal record-keeping duties, and is protected with appropriate measures.
Your rights
Within the law, you may request access, correction, deletion or restriction. Legal retention duties may prevent deletion.
Privacy questions
Contact lilytcm@gmx.ch. This notice may be updated if procedures or legal requirements change.
Last updated: 13 June 2026